Microcom was founded in 1981.
We are the leading provider of tailored Training solutions of NVQ / SVQ qualifications and Modern Apprenticeships with achievement rates in excess of the national average.
Our reputation is excellent as evidenced by the numerous testimonials received from our customers – many of whom are ‘Blue Chip’ or household names who have continued using our services for many years.
Our competitive advantage lies in the smooth delivery mechanisms devised and continuously refined for our various programmes. These offer a minimum level of disruption to staff productivity levels with assessment taking place in the workplace. Our ability to customise our awards to meet individual and specific requirements leads to greater levels of organizational efficiency. Bespoke programmes can range from full diplomas to short focused courses.
Microcom Training is an Equal Opportunities Employer and Training Provider
What Others Say About Us
“We first started working with Microcom when setting up our award-winning Modern Apprenticeship Programme three years ago. Modern apprentices are an integral part of our business as they bring an innovative outlook and youthful enthusiasm along with the drive and determination to succeed. Since then our relationship with Microcom has been fantastic. Their continuous communication with our apprentices has helped all of them to achieve their Providing Financial Services SVQ and the service we receive is great – no question is too big or small”
“Burger King has been completing SVQ Hospitality Qualifications,we have seen several members of the team begin their journey on a Level 2, then progressing to a Level 3, progressing into a management role. We have had fantastic support and consistency from the assessors and feel this has definitely been a benefit in terms of development, commitment and staff retention.”
“HSBC and Microcom Training have a fantastic partnership and they have been providing our people with Providing Financial Services and Management Modern Apprenticeships for many years now. We have an extremely high uptake with Modern Apprenticeships as our agents see this as a valuable qualification to have within their role in our Contact Centre. All agents are fully aware of what is expected of them and this is discussed at their introduction meeting. We actively encourage our managers to complete the MA’s as part of their personal development plans and we celebrate success onsite of these great achievements for agents and managers. Nicola our onsite assessor is very passionate about what she delivers to our staff, she is approachable, knowledgeable organised and extremely professional. Nicola is part of our HSBC family now as we consider her as one of the team. We will continue to use Microcom Training as our partner for delivering Modern Apprenticeships for the foreseeable future”
“I can confirm that Aegon currently use Microcom Training to deliver our Modern Apprenticeship programme, Approximately 70 employees are about to undertake a variety of qualifications including Administration, Customer Service, Providing Financial Services and Management. We anticipate this to continue into the new financial year and anticipate that around 50 future employees will go through one of the qualification frameworks currently utilised by Aegon. We will continue to use Microcom Training as a partner to deliver our Modern Apprenticeship programme.”
“At Menzies Distribution we take the development of staff very seriously, indeed it is one of our core values. Microcom has been invaluable in helping us provide staff with opportunities to learn new skills and put them into practice. Feedback from the staff has been positive throughout and the Microcom Assessor is like part of our team here providing support and advice for our learners.”
“We have always found their representatives to be reliable, enthusiastic, organised and highly motivated people. This is reflected in the success of our candidates in gaining these qualifications.It can be seen that the assessors build a good rapport with their candidates thus getting the best from them. We have always received excellent service from all departments within Microcom Training and we hope that our relationship with Microcom will continue to grow.”
“The Glasgow Guarantee team and Microcom Training have developed an effective and mutually beneficial working relationship to help move Glasgow residents and particularly the city’s young people into sustainable employment opportunities. They are effective at engaging with employers and supporting their needs with the most appropriate course of action. In addition to this, they are equally effective in supporting and selecting the right young people for certain jobs or placements and thus encouraging sustainable job outcomes.”
Glasgow City Council
“Pagan Osbourne and Microcom have worked together over the last 9 years and I have experienced first-hand the excellent service they offer whilst completing my own SVQ in learning and development. The support and encouragement I received from Microcom was fantastic, with everything clearly explained. I can’t recommend Microcom training enough and look forward to working with them in 2017.”