Courses & Qualifications

Customer Services

Customer Service SCQF Level 5

SCQF level 5 qualification is for candidates working in a customer service or sales environment who may be new to the role or do not have a wide range of responsibilities.

Customer Service SCQF Level 6

SCQF level 6 qualification is for candidates working in a customer service or sales environment who are in a role with more responsibility and complexity.