IT Support SCQF level 6

Skill Level: Intermediate

SCQF level 6 is for candidates who are working within IT helpdesks and IT support environments, supporting IT service requests, solving issues for users and providing system support.

The mandatory units cover meta skills, problem solving approaches, production of documents to support process delivery, supporting project delivery and in addition you will be looking at developing your competence in dealing with service request, production of support materials for users and contributing to digital asset management.

Funding Available

This qualification is part of the Modern Apprenticeship Programme therefore may be funded by SDS (Skills Development Scotland).

Call us on 0141 353 0100 or click here to check your eligibility.

Qualification Structure

Digital Technologies – IT Support SQCF 6

Course Testimonials

I enjoyed all aspects of the course I chose to do. My assessor was helpful and great to work with. Microcom always stayed in touch and tried to offer help/advice in many ways. Thanks again for…

Read more