Customer Service in Financial Services Sector SCQF Level 6
Skill Level: Advanced
This qualification is for candidates working within the financial services industry wishing to progress within the sector. It has been designed for those looking to gain a specific technical focus in one of the key areas within financial services or to broaden their skills and knowledge in order to achieve an industry-recognised certification.
The qualification is designed for candidates working within:
- banks
- building societies
- debt collection
- insurance
- where their role involves providing financial services.
The mandatory units involve improving and maintaining workplace competence in a financial services environment, developing productive working relationships in a financial services environment and ensuring compliance with regulations in the financial services environment. There are a wide range of optional units that can be selected to tailor the qualification to meet the needs of both the employer and employee.
Funding Available
This qualification is part of the Modern Apprenticeship Programme therefore may be funded by SDS (Skills Development Scotland).
Call us on 0141 353 0100 or click here to check your eligibility.
